How we work
ProPeC® stands for Process, People and Culture. These three areas are the very foundation of ProPeC® and our experience shows that any business improvement programme requires an organisation to address them for long term sustainable success.
Watch our short (2:36) introduction video to understand more about the three areas we focus on - process, people and culture.
We help organisations achieve operational excellence through consultancy, training and coaching programmes.
There are four consultancy modes that help your organisation achieve long term change.
1. ProPeC® Microscope enables you to measure and understand where you are now through a unique set of diagnostic tools. The focus will be on identifying why you want to change, what you want instead and the priority target areas. This will highlight the things that need change in order to meet your goals. What processes need attention? What skills do your people need to improve? How does your culture need to change?
2. ProPeC® Traction helps you initiate and create the kind of excitement that generates interest and ownership within the team. We will get the workforce involved right at the beginning of the process. We will ask questions like, what sort of business do we want? What are we trying to achieve? How will this be beneficial for you as an individual? What will you need to change? This work is about giving all team members a project road map and getting the project launched.
3. ProPeC® Momentum is about tackling the problems you have defined and maintaining progress once the initial excitement begins to wane. At this stage we are likely to be delivering training and coaching, dealing with barriers and challenges and ensuring we continue in the right direction.
4. ProPeC® Sustain provides long term support for continuous business improvement through ongoing support, audits and realignment. We help sustain interest and ensure gains are not lost. Unfortunately, where there is no ongoing support, as people, technology and time change, things are likely to go wrong again. But through an ongoing relationship and a culture of continuous business improvement, your organisation won’t have to significantly reinvest on a cyclical basis.
Our coaching programmes are about asking people questions to help them think challenges through and take appropriate action. We use coaching with senior teams and individuals to facilitate important strategic conversations and decision making. We carry out group coaching to help identify the workforce vision to enable people to take ownership of change and be part of a dynamic future. We also do on-the-shoulder coaching to identify new behaviours and ways of doing things.