Coaching For Improvement Workshop


Coaching For Improvement Workshop


Learn how to use coaching as a way to improve team performance, deliver your objectives, develop your people and create a continuous improvement culture. This course will show you how to use a simple and powerful coaching process and method along with a set of coaching tools and techniques to enable individuals in your team to improve their own performance and contribute to team success.

Workshop details
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Excellent course. Really knowledgeable trainer who delivered the course at the right pace. Good mix of theory and practical exercise.
— Attendee, Food Manufacturing Sector

Coaching for Improvement 2 Day Workshop

1. Understand coaching and why your business needs it

On completion of this module you will be able to

  • Use coaching in a manufacturing setting
  • Deploy a number of coaching approaches and techniques adapted from the GROW model, Solution Focused Coaching and NLP
  • Identify where these coaching approaches could be applied in your organisation
  • Uncover the psychological and sporting roots of coaching
  • Identify the difference between executive and operational coaching
  • Use micro-coaching in a fast moving manufacturing environment
  • Identify the basic premise behind the coaching approach
  • Explain what a coaching culture is like and how that benefits your organisation
  • Identify the part coaching can play in delivering business improvement
  • Use coaching as part of a strategic organisational wide business improvement approach

2. Building rapport 

On completion of this module you will be able to

  • Explain rapport is and why it is so vital in coaching
  • Identify the "coachee’s map of the world” and use techniques to effectively work with this
  • Identify the modalities of communication and how this affects your ability to build rapport
  • Use a range of effective listening techniques for use in fast moving environments
  • Identify when you are in rapport and when you are not
  • Establish and maintain rapport
  • Identify where and how to break rapport where necessary
  • Use pacing techniques to establish rapport and facilitate shifts in thinking 

3. Identifying needs and asking questions

On completion of this module you will be able to

  • Use the different operating levels a coach may need to work. These include
    • Environmental
    • Behavioural
    • Capability
    • Beliefs and values
    • Identity
    • Purpose
  • Identify how these operating levels can be applied to teams and individuals
  • Spot the difference between asking questions in training and using coaching questions to identify needs
  • Use coaching questions to increase awareness and generate a sense of personal responsibility
  • Use a tool kit of coaching questions that allow you to move beyond the surface level of an issue to identifying root causes

4. Helping the coachee find solutions

On completion of this module you will be able to 

  • Use a simple coaching framework to help individuals identify the
    • Goal
    • Current state
    • Solutions to get to where they need to be
  • Ask questions that enable the coachee to use simple goal defining tools
  • Ask questions that enable the coachee to identify the current situation including internal and external realities
  • Use coaching to switch perspective and examine the current state
  • Use questions that help the individual identify new possibilities and solutions
  • Use the “Share n Shift” approach to help promote change and identify new and improved ways of working
  • Use coaching to create shifts in attitudes and behaviour

5. Using coaching on a ProPeC® improvement project

On completion of this module you will be able to

  • Identify areas within your team where coaching can be used to support business improvement
  • Use coaching techniques on a project
  • Use coaching to optimise processes
  • Use coaching techniques as part of developing the skills needed within teams
  • Use coaching to help create teams that are engaged in business improvement

6. Creating a coaching culture

On completion of this module you will be able to

  • Engender a team wide coaching habit
  • Create processes and structures that encourage coaching
  • Use coaching to change behaviour and culture
  • Use coaching as a collaborative tool between managers and where appropriate with your manager
  • Coach and train others within your organisation so they can coach their own team
  • Identify and report on the effects of coaching

7. Plan your coaching practise

On completion of this module you will have

  • Identified a set of desired outcomes as a result of the coaching approach
  • Identified a set of your own coaching performance indicators
  • Identified your current management style and how much coaching you currently do
  • Identified specific changes and actions needed to achieve your coaching goals
  • Created a plan to use coaching with your team and others within the business

Trainers for this programme: Antony Profili and Stephen Mather. Read their profiles here.